— TECHNOLOGY SERVICES
IT Infrastructure & Device Management
End-to-end management of your network, devices, and applications — whether your team is in the office, remote, or a mix of both.
Technology Service
Reliable Infrastructure
Wherever Your Team Works
The technology that keeps your business running — your network, your devices, your applications — needs to simply work, every day, regardless of whether your team is in the office, working from home, or splitting time between both. At Presti & Naegele, we provide complete management of that infrastructure so it becomes invisible in the best possible way: something your team relies on without ever having to think about it. As your business grows and the way you work evolves, we handle the underlying complexity so your systems stay reliable and your people stay productive wherever they are.
Our Approach to Infrastructure & Device Management
We manage the full lifecycle of your devices, starting with initial procurement and setup and continuing through ongoing maintenance, eventual replacement, and secure retirement. For teams that work remotely or split time across locations, we configure mobile device management (MDM) and mobile application management (MAM) so company data stays protected no matter where a laptop or phone happens to be — without restricting your team's ability to work flexibly. On the network side, we manage your overall architecture, your servers, and the cloud infrastructure your business depends on, keeping a close eye on performance so small issues are caught and resolved before they ever become outages that disrupt your day.
Application management is part of this picture too. As your firm adopts new software or needs to keep existing tools licensed, updated, and properly configured, we handle that work directly, rather than leaving it to whoever has time that week. And when something does go wrong, your team has a help desk to turn to that already understands your specific environment — because we're the ones who built and maintain it. Combined with proactive monitoring that flags problems early, this approach means fewer surprises and faster resolutions when issues do arise.
What We Manage:
- Infrastructure configuration
- Mobile Device Management (MDM)
- Mobile Application Management (MAM)
- VoIP (Voice over Internet Protocol)
- Break / Fix support
- Full device lifecycle — procurement, setup, maintenance, and secure retirement
- Network, server, and cloud infrastructure management
- Application licensing, updates, and configuration
- Help desk and proactive monitoring
Why Reliable Infrastructure Matters for Your Firm
For a professional services firm, downtime isn't just an inconvenience — it directly affects your ability to serve clients, meet deadlines, and maintain the reliability your reputation depends on. A network outage during tax season or a malfunctioning device the day before a client deadline can have outsized consequences relative to how "small" the underlying issue might seem.
As hybrid and remote work have become standard rather than exceptional, the complexity of managing devices and infrastructure has grown significantly, and most firms don't have the internal resources to manage that complexity well on their own. Proactive, end-to-end management means your infrastructure supports your business goals instead of quietly working against them.
Let Us Handle the Infrastructure
If your current setup feels reactive, fragmented, or like it's being held together by whoever has time to fix it, we can help bring structure to it. Talk to the Presti & Naegele team about a managed infrastructure plan built around how your firm actually operates.
FREQUENTLY ASKED QUESTIONS
How do you keep company data secure when our team works remotely or on personal devices?
We use mobile device management (MDM) and mobile application management (MAM) to protect company data wherever it lives — on a laptop at home, a phone on the go, or a device that splits time between locations. This keeps your information secure and your access policies consistent without restricting your team's ability to work flexibly, so security and productivity don't end up at odds.
Do you provide help desk and break/fix support?
Yes. When something goes wrong, your team has a help desk to turn to that already understands your specific environment, because we're the ones who built and maintain it. That context means faster diagnosis and resolution than a generic support line, and our proactive monitoring often catches issues before they ever reach your team in the first place.
Can you manage the full lifecycle of our devices?
We do — from initial procurement and setup through ongoing maintenance, eventual replacement, and secure retirement. Managing the entire lifecycle keeps your fleet consistent, properly configured, and secure at every stage, and it means old devices are decommissioned safely rather than becoming a forgotten security risk.
Can you support our phone system with VoIP?
Yes. We configure and manage VoIP (Voice over Internet Protocol) as part of your broader infrastructure, giving your team reliable, flexible calling that works whether they're in the office or remote. Managing it alongside your network and devices keeps the whole environment consistent and easier to support.
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Layered defenses, from multi-factor authentication to endpoint detection, that reduce your exposure without disrupting daily operations.
IT Infrastructure & Device Management
End-to-end management of your network, devices, and applications—whether your team works in the office, remotely, or both.
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Strategic guidance that aligns your technology with your business goals, including risk assessments & remediation to keep your environment audit-ready.
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Discover the transformative experiences shared by our satisfied clients. In their own words, they highlight the impact of Presti & Naegele's expert tax services, client accounting precision, and strategic guidance on their financial success. Read our reviews to gain insights into the personalized and enduring partnerships we've forged.
I have had my business for more than 10 years and struggled through several *truly awful* accountants. I found Presti & Naegele about 5 years ago and have never looked back. They are a life-changing breath of fresh air and they will be my accountants for as long as I live.
Andy and the whole Presti Naegele team have been game changers as accountants for our business. My previous accountant was very hands-off and not accessible. Andy and his team are always available, willing and able to roll up their sleeves no matter what we throw at them. Highly recommend - do NOT hesitate to work with them!
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